FAQ: General Questions
Q1. Does Stoneink verbally or physically harass people for debt payments?
A1. Never
The TV image of Debt Collectors as thugs who verbally or physically harass people into paying debts is a fiction. Debt Collection is a highly regulated field and such behaviour is not tolerated.
If anyone attempts to physically or verbally abuse you into paying your debts, please call the Police Assistance Line on 131 444.
If you need to make a complaint, the following bodies may be able to assist:
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Australian Securities and Investments Commission
Australian Competition and Consumer Commission
If you believe a criminal action may have been taken, the NSW Police Force Commercial And Private Inquiry unit can advise further.